With BoardX, we keep your account safe from unauthorised users accessing your account by implementing the BoardX platform with Multi-Factor Authentication (MFA).
BoardX provides MFA by sending a text message (SMS) code to your mobile device when you attempt to log in to your account. This code is a unique, one-time password you must enter on the login screen to complete the authentication process.
To see how to set up MFA, please click HERE.
To ensure your account's security keep your mobile device with you at all times, and do not share the SMS code with anyone.
If you suspect someone else has accessed your account, please get in touch with us immediately.
I hope this article was helpful to you. If you need more help, don't hesitate to contact our help support by clicking on the Orange Icon in the bottom right corner or contacting us through email at [email protected].